Reference

outotog Legal terms for your account

outotog Legal terms show how we handle account access, identity checks, wallet records and your rights before you enter the lobby.

Account termsData and cookiesLocal-law access
outotog outotog Legal terms for your account
POLICY SUPPORT

Get Legal help beside account access

A clear contact path helps when a Legal question affects your account or wallet status. Open support from your account area and include the registered phone number, payment rail and reference shown beside the transaction. We can then check whether the issue concerns verification, a DANA or QRIS record, or a request to change stored data. Players in Jakarta and across Indonesia can use the same account support route where local law permits.

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Account questions

Ask us to explain a Legal clause or account restriction through the signed-in support path. Include your registered phone number so we can locate the correct account without requesting your password.

Wallet records

For DANA, OVO, GoPay or QRIS concerns, send the payment reference and date shown in your receipt. We use those details to check status while keeping your wallet PIN outside our request.

Data requests

Request access, correction or removal of eligible account data through support. We may ask for phone verification before changing records, which helps prevent another person from altering your Legal profile.

DATA PRACTICES

How Legal controls protect your account

We apply the Legal policy to practical account controls rather than leaving it as a page to skim.

Data handling

We use account details to provide access, verify ownership, reconcile transactions and respond to support requests. We do not ask for your wallet PIN or login password when checking a payment record.

Cookies

Cookies can keep a session active, remember basic preferences and help us detect unusual sign-in behaviour. Your browser settings can control cookies, although some account functions may then require another sign-in.

Account security

Keep your phone number current and never share your password or verification code. If a sign-in looks unfamiliar, contact support from the account route so we can review access activity.

Record retention

We retain account, payment and support records only for operational, safety or legal needs. When a record no longer serves those needs, we remove it or use an anonymised form.

Who to contact

Our account support route is the place to ask about Legal wording, stored data, cookies, verification or a restriction. Give us the relevant reference so the request reaches the correct queue.

Requesting changes

You can ask us to correct eligible account details or request access to stored data. We verify ownership first, then explain any part that cannot be changed under an applicable legal requirement.

Legal answers before you open an account

These Legal answers address the questions we hear before account creation, especially around Indonesian payment records, phone verification, cookies and access conditions. If your situation is not covered, use the signed-in support route with the relevant account or payment reference.

The Legal policy covers account creation, phone verification, payment records, cookies, stored data, account security, retention and requests to correct or remove eligible details.

Yes. Access depends on local law. Where local law permits, you may open and use an account after meeting our account, verification and payment-record requirements.

Phone verification helps us confirm that you control the account contact details. We may use it before account access, a data change or a security action linked to your Legal request.

We use the payment reference, date and account details to reconcile DANA or QRIS activity. This helps us check status without asking for your wallet PIN or private login credentials.

You can request access to stored data or ask us to correct eligible details through account support. We verify ownership first and explain any restriction required by applicable law.

Cookies may keep your session active, remember basic settings and help identify unusual sign-in behaviour. You can adjust browser controls, but some account actions may require another sign-in.

Use the support route inside your account and include your registered phone number, the relevant policy question, or a DANA, OVO, GoPay or QRIS reference for a payment concern.